How come DSL connection work if modem is plugged into one specific phone jack and not another?
January 28, 2010 by DSL and Broadband Tips
Filed under DSL Q&A
Can you answer Sakai Y’s question about DSL?:
I had problems with my DSL connection before. A technician was sent in and he worked on it. He worked on a phone jack in the basement where my previous room used to be and the internet works fine if the DSL modem is plugged into there. However, if I bring the modem upstairs and plug it into another phone jack, the connection does not work. Any suggestions?
Business High Speed Internet
I had problems with my DSL connection before. A technician was sent in and he worked on it. He worked on a phone jack in the basement where my previous room used to be and the internet works fine if the DSL modem is plugged into there. However, if I bring the modem upstairs and plug it into another phone jack, the connection does not work. Any suggestions?
Business High Speed Internet
DSL Feedback: Its the wire. You can try taking the jack off an and making sure they are all in tight. I had to run a new one to one of my bedrooms. The phone only has to use limited frequencies and the DSL line requires a much higher amount.
DSL Feedback: Most DSL installations require a “splitter” on the phone line. Often, this is just a little “dongle” with a short piece of telephone cord on one end and a telephone jack on the other. The other way is to have a technician connect the splitter at the main cable.
You may need to purchase a splitter and install it on your new phone line. Fortunately, these are fairly cheap and can be purchased for under $10.
DSL Feedback: Gigagremlins. They are everywhere and cause inexplicable problems. Honestly, sometimes phone plugs closest to the main entry point seem to be more reliable.